At The Christmas Warehouse, our Customer Service Team consists of well trained, experienced and friendly people. Your satisfaction is our priority and we will try our best to exceed your expectations in terms of our products, service and trust. 

We want to hear your thoughts about our products and company, answer any queries that you may have about our website, Megastores or products and provide you with practical solutions and advice about our products which are relevant to your needs.

A lot of information is covered by clicking on the links located in the bottom section of our website, but if you can't find the answer to your question please don't hesitate to contact us.

How to contact our Customer Service Centre:

All correspondence is through our head office that is open Monday to Friday from 09:00am to 05:00pm (excluding public holidays).

***Note: Customer Service closes at 3pm Christmas Eve and 3pm New Year's Eve***

***Note: Customer Service is closed December 25th and 26th, as well as November 1st and 2nd***



Call Us 

:      1300 29 39 81


:      (02) 8306 0099


:      (02) 9319 0511


:      PO Box 1747, Strawberry Hills, NSW, 2012 , Australia

Head Office

:      284 Wyndham Street, Alexandria, NSW, 2015, Australia


Tel                   :     +61 2 8306 0099
Fax                  :     +61 2 9319 0511

Other useful links:


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