Job Descriptions

Overview:

The Christmas Warehouse is one of the largest Christmas retail stores in Australia. As a seasonal Store Supervisor or Assistant Store Supervisor you will be reporting and working closely with your store's Manager to ensure the smooth day to day operation of the store. The Christmas Warehouse offers a fun and exciting working environment.

As the successful applicant, you must possess:

• a strong desire to sell
• retail experience
• be able to set the benchmark for all standards, professionally and personally
• the ability to take ownership of problems and issues, being able to take them to their conclusion
• the ability to follow and comply with all policies and procedures
• work as an integral part of the management team
• be a responsible, punctual, reliable, honest and hardworking person
• a dynamic and 'can do' approach to work

Duties include:

• helping with store setup
• motivating sales staff and focusing on sales
• keeping stock on show with correct signage and price tickets
• show a high level of customer service and demonstrated ability with complicated customer service issues
• be able to demonstrate accurate cash handling
• ensure all end of day and Company paperwork is perfectly maintained

Due to the nature of our business you will be required to work a flexible roster including weekend work.

Our busy and diverse in-bound Call Centre located in Pendle Hill (NSW) is the hub of customer communication - sales, service and information for all of our company activities. 

Duties include:

• Sales - The desire and ability to promote sales at all levels.
• Customer Service - The desire and ability to ensure we create and retain all of our loyal customers.
• Product Knowledge - Become fully engrossed in the product range, and how the features suit a customers needs.
• Customer Records - Be conscientious in recording and updating customer database information.
• Showroom - Attend to customers at our Head Office Cash and Carry showroom.

As the successful applicant to this roster-based role, you will have:

• Minimum two (2) years successful selling, customer service or telemarketing experience.
• Proven skills selling products and/or services.
• Demonstrable phone skills: listening and speaking in a friendly and professional manner.
• Working knowledge of Microsoft Word, Excel and Outlook, with reasonable typing proficiency.
• Excellent verbal and communication skills.

If you love Christmas, want to be part of a bustling and successful team and you are keen and motivated please apply in writing to: employment@christmaswarehouse.com.au

Overview:

The Christmas Warehouse is one of the largest Christmas retail stores in Australia. As a seasonal Sales Assistant you will be part of a fun and exciting sales focused working environment.

As the successful applicant, you must possess:

• a strong desire to sell
• ability to offer our customers a high level of customer service
• a responsible, punctual, reliable, honest and hardworking approach to work
• a dynamic and "can do” approach to work
• an ability to follow directions and work as part of a team

Duties include:

• assist customers
• sales of products on the shop floor
• unpacking and displaying stock
• maintaining a clean and tidy store
• register operation

Due to the nature of our business you will be required to work a flexible roster including weekend work.