Our busy and diverse in-bound Call Centre located in Alexandria (NSW) is the hub of customer communication - sales, service and information for all of our company activities. 

Duties include:

  • Sales - The desire and ability to promote sales at all levels.
  • Customer Service - The desire and ability to ensure we create and retain all of our loyal customers.
  • Product Knowledge - Become fully engrossed in the product range, and how the features suit a customers needs.
  • Customer Records - Be conscientious in recording and updating customer database information.
  • Showroom - Attend to customers at our Head Office Cash and Carry showroom.

As the successful applicant to this roster-based role, you will have:

  • Minimum two (2) years successful selling, customer service or telemarketing experience.
  • Proven skills selling products and/or services.
  • Demonstrable phone skills: listening and speaking in a friendly and professional manner.
  • Working knowledge of Microsoft Word, Excel and Outlook, with reasonable typing proficiency.
  • Excellent verbal and communication skills.

If you love Christmas, want to be part of a bustling and successful team and you are keen and motivated please apply in writing to: employment@christmaswarehouse.com.au