Updated 15/04/16

Introduction

Christmas Warehouse respects your privacy and is committed to protecting all the information you provide to us.

We value our relationship with you and appreciate that you may be concerned about the personal and financial information you may provide to us when you visit our website. Accordingly, we have developed this Privacy Policy to inform you about how we collect and use your private information. You can then make a choice about using the website.

Christmas Warehouse is a private company incorporated in the state of New South Wales, Australia. It was established in 1992 and in addition to its Christmas Warehouse Megastores, and direct mail activities, it conducts its business through this website.

When you visit the Christmas Warehouse website personal information and non-personal data will be collected depending on the nature of your visit.

Christmas Warehouse Privacy Policy covers all personal information and non-personal data collection.

SSL Encryption of financial information

You can rest assured knowing that any credit card and sensitive financial information you provide to The Christmas Warehouse on its websites is fully secure. We don't store any sensitive credit card information on our website. Secure Socket Layer (SSL) encrypted protection is used for all credit card and financial transactions and this information is sent directly to our ordering processing centre.
SSL - is the leading security protocol on the Internet and is widely used by many companies in Australia and around the world. SSL does two primary things: 1) it validates the identity of a Website; and 2) it creates an encrypted connection for sending credit card and other personal data. When paying by credit card and entering your credit card details, you will note a "lock" icon at the top or bottom of your browser. If the lock is closed, you are on a secure SSL or TLS connection ; all your financial information is therefore securely encrypted. 

Personal Information 

Your personal information is respected and handled with the utmost of care. Personal information includes your name, address and other features of your identity including your user and contact details. This information supports the user relationship with The Christmas Warehouse and is not used for any other purpose other than for use by The Christmas Warehouse. You can rest assured knowing that The Christmas Warehouse will not pass on or sell your personal information to any third party without your consent (or as required by law). The information is collected for the purposes of transactions conducted with The Christmas Warehouse and for our in house marketing purposes. This enables us to improve the level of service we provide to you.

Non-Personal Data 

By visiting the Christmas Warehouse website, Christmas Warehouse may collect a variety of non-personal information such as:

  • the time and date of your visit;
  • the length of time you visit for;
  • domain information;
  • the pages and the number of pages you have viewed;
  • your ISP details;
  • the number of times you visit our website within a month;
  • your IP address or proxy server's IP address;
  • the number, type and size of files you view;
  • basic information regarding the website that referred you to our website;
  • the version and type of internet browser you are currently using; and
  • information about the type of operating system your computer uses.

This information is only used for statistical and website development purposes. This data is not associated with any specific personal identity. This information is primarily used for business analysis so Christmas Warehouse can improve user relationships by providing a more effective and efficient service.

What is Covered by this Privacy Statement

This Privacy Policy applies to all websites owned or operated by Christmas Warehouse and is relevant to third party websites accessed via a website owned or operated by Christmas Warehouse. It also covers information collected through our Megastores, direct mail activities and any other means.
The Christmas Warehouse website may provide links to third party or affiliate websites. If you access those websites using links found on the Christmas Warehouse website, you leave the Christmas Warehouse website and the protection of the Christmas Warehouse privacy policy. Christmas Warehouse does not control the privacy policy of third party websites, nor does it endorse the content of third party websites or make any representation about third party websites in any way.

How Your Information is Kept Secure

Christmas Warehouse provides the user access to its website. A user's account containing personal information can only be accessed by use of a user name and password. This user name and password information verifies the identity of the user before Christmas Warehouse will grant a user access to an account. You are responsible for the safekeeping of your user name and password.

SSL encryption protects sensitive financial information transferred to the The Christmas Warehouse website. Credit card and other financial information are used only to process user payments. The Christmas Warehouse does not retain credit card details and does not use this information for any other purpose (see above).

All references to Christmas Warehouse in this Privacy Policy refer to Globeworks Pty Ltd, ACN 114 321 327 (ABN 56 114 321 327)

Please note that this Privacy Policy may change over time.