All orders that you place with us on our website will be delivered to you by independent courier companies.
These couriers will use their best endeavours to supply you with the product you have ordered from us in the condition that the goods were dispatched from our warehouse. On occasion however, goods are damaged in transit to you.
If this occurs, you will need to contact us immediately by e-mail. We will supply you with a replacement product ordered by you once the damaged product has been returned to us in accordance with the returns guidelines. If the product you have ordered is no longer available, please refer to the section refunds and credit notes.
The contents on this page form part of and should be read in conjunction with our main terms and conditions.